| General/span> |
| Got any Questions on Orders? |
| Got any Questions on Payment? |
| ˇ¤General |
| Q: How is delivery accomplished? |
| A: After you complete the order process and have sent payment, the order appears in our delivery queue with "processed" status. You will receive a confirm email for that order. Afterwards, the gold will be sent within certain time depending game you have chosen, please check out the note to get detail information. |
| Q: How do you deliver the gold? |
| A: You can choose the way you receive the gold. There are only 2 ways---"mail system" and "face to face" patten. The transaction place can be found in the note blow the ordering page. If you are online, our agent will send a tell to you before sending the gold to you. If you are offline, the gold will be delivered to your mailbox in the game if you wish. |
| Q: How long does delivery take? |
| A: Well, the gold will be sent within certain time depending game you have chosen, please check out the note to get detail information. |
| Q: Is the business safe? |
| A: We conduct hundreds of transactions per day, and we are always trying our best to help our customers gaming easier. The gold we have available has been purchased legitimately from game players the world over who chose to sell their excess. |
| ˇ¤Orders |
| Q: How do I check my order status? |
| A: We always send email to customer when his/her order status has been changed. If you seriously want to check your order status, simple click the "Gold Order" after you login. |
| Q: Why my order is "Waiting for Payment"? |
| A: You need to finish the payment first. After you paid, your order status will be changed to "processd" automaticly. |
| Q: Why my order is "Queued (waiting for voice verifacation)"? |
| A: We have the complete risk control system for protect customer's benifits. For the order which is over risk , we will voice verify it before we process the order. |
| ˇ¤Payment |
| Q: What is PayPal and how does it work? |
| A: PayPal, owned by eBay, is a global online payment system. PayPal is a convenient, easy-to-use, and secure way for individuals and businesses to send and receive money online for goods, services, charitable donations, and so forth. |
| Q: How do I open an account in Paypal? |
| A: Please visit www.paypal.com and click sign up button. Then follow the instructions step by step, paypal's user interface is very helpful and friendly. |