concerning the recent server issues

As the EVE community is no doubt aware, Tranquility has been suffering from a number of stability issues over the past few days. These issues have resulted in degraded game play and a number of server reboots.

In the other, multiple server MMOGs this would be noticeable but not have as large an impact on the overall community's game experience as players on the affected server could visit other servers. With EVE's single server game world, a server reboot is much more noticeable as the entire community is affected.

The EVE server team is diligently working to resolve these stability issues. At this time, we have not been able to determine the true cause of the instability as it is of a variety that none of the staff have seen previously. Efforts such as changing server configuration settings and removing equipment thought to be faulty during the troubleshooting have not proven fruitful. We have called in technicians and specialists from our software and hardware providers to assist in our efforts to troubleshoot, locate and resolve the issues, thus restoring EVE to a stable and enjoyable state.

We are aware of the EVE community's frustration and dissatisfaction with Tranquility's state of health. At this time we would like the community to know we are exhausting every possible resource to resolve the stability issues and our efforts will not cease until that goal is attained. We ask for the community's patience during this time and apologize for the inconvenience this issue has created.